Close the Sale
1. Look for the closing signs. Customers will give you signs that they are ready to make a purchase. Here are just a few examples of what a customer might say or do:
"Do you take MasterCard?"
"Can I have this gift wrapped?"
"What kind of financing do you offer?"
"How soon would you be able to start?"
"Can I get this in red?"
They get out their check book or credit card.
The questions and signs can be endless, you just have to be ready.
2. Ask for the close. The Rule of Thumb says, "Customers will ask for the sell 20% of the time. A salesperson will ask for the sale 20% of the time. But 60% of the time no one asks for the sell." Don’t be afraid to ask your customer to buy your product or service. The worst that can happen is that they will say no. Here are a few tips on how to ask for the sale:
Trial Close:
“Can I wrap this for you?”
“What size do you need?”
"When would you like to pick it up?”
Ask some add-on questions.
“Would you like the matching earrings with that?”
“Would you like to upgrade to leather?”
“Why don’t we add the protection package?”
"How about a belt, underwear, shoes, or socks?"
Assume the sale:
Begin to write up the sale by taking out a sales form and asking for their name or ID. Once you do this don’t speak unless they speak. They will either allow you to write up the sale or stop you.
Offer An Option:
“So would you like it in red or blue?”
“What day for pick up is good Monday or Tuesday?”
“So do you want the standard or deluxe package?”
Ask For It:
“So I recommend you take this?”
Closing the sales comes down to just asking your customer to make a decision.
But you are not fully finished with the sale until you Follow-Up..
